Xero Support
Friendly, expert support whenever you need help getting the most from Xero.
Questions don't just appear once a year, and neither do we. Whenever you need help with Xero, we're only a phone call or email away. Whether it's a quick question or something more complex, we'll give you straightforward advice without the technical jargon.
How much is Xero per month? See every UK plan and price.
What's Included
Who It's For
Our Xero Support service is ideal if you:
- Already use Xero.
- Need answers quickly.
- Want expert advice.
- Prefer speaking to real people.
- Want to get more from Xero.
Why Choose CASS?
When you need help, we're here. Friendly advice, practical solutions and support whenever you need it.
Frequently Asked Questions
More on xero support, answered
Is Xero enough on its own?
Xero is excellent at holding accurate records and showing you what is in them. What it cannot do is decide what should go in, check that it went in correctly, or tell you what the numbers mean for the decision you are about to make. Good software plus nobody looking at it is still nobody looking at it.
Read the answerHow long does it take to switch accountants?
Usually a couple of weeks of elapsed time and very little of yours. We write to your existing accountant for professional clearance and the records, set up the software access, and agree a cut-off date so nothing falls between the two of us. You don't have to have an awkward conversation first and there is no need to wait for your year end.
Read the answerAre you a Xero Platinum Partner?
Yes. CASS is a Xero Platinum Partner, reflecting our extensive experience supporting businesses that use Xero.
Read the answerCan bookkeeping help me understand my cash flow?
Yes. Accurate, current bookkeeping gives you a much clearer picture of what is owed, what needs paying and how much cash is really available.
Read the answerCan I buy my Xero subscription through CASS?
Yes. Eligible clients may be able to obtain and manage their Xero subscription through CASS.
Read the answer
See how we've helped businesses like yours
Taking Care of the Numbers So Grace Cares Can Focus on Its Community
See how CASS takes care of the day-to-day bookkeeping for Grace Cares, providing accurate, transparent financial information while freeing the team to focus on fundraising and community impact.
Read their story
From Feeling Kept at Arm’s Length to Having a Finance Team Behind the Business
See how CASS helped Jam-AV gain greater control over its finances, move from sole trader to limited company and build a finance function that lets the owner concentrate on running the business.
Read their story
From Sage and Spreadsheets to Live Financial Information
See how CASS helped Allect International replace Sage and spreadsheet-driven processes with an integrated Xero finance system, providing live information and a better foundation for business decisions.
Read their storyLet's Talk About Your Business
Every business is different, so your price is built around your business and the services you need rather than put into a package. Whether you're looking for bookkeeping, payroll, tax support, Xero expertise or advice to help your business grow, we'd love to learn more about you. You can build an indicative price online in a few minutes, and we'll verify the detail and confirm it on a short Discovery Call. No pressure. No obligation. Just honest advice from people who genuinely want to help your business succeed.
What our clients say on Google
Paul, Ali and the team are simply amazing. Every time I ask for help, someone comes back to me straight away, and I always feel supported. They take the stress out of accounts, explain things in a way I understand, and genuinely care about helping me get it right. Having an accountant like Paul gives me complete peace of mind, and that’s priceless when you’re running a business and wearing lots of hats.
Louise McCarthy
5 months ago
Being new to creating a business, I went to CASS on recommendation and they lived up to that support and more. Paul spent time talking me through all the different stages, helping navigate the additional software and available or quick to respond to my many queries. The wider team with Ali and co, have continued to be great. Would highly recommend anyone using CASS, certainly as a new business from my perspective they have been brilliant
Richard Fisher
a year ago
Paul and all the team at CASS are extremely knowledgeable and supportive with no question being any trouble to them. They've really helped us to structure our business and lay down great foundations for growth and have also given us so much time back to be able to concentrate on what we do best as they are the best at what they do. Would highly recommend.
Patricia Whan-Hatfield
a year ago